Layne is fantastic! He came out immediately after leaving a voicemail (within 45 minutes) as he happened to be in the area. He provided a timely quote (within 24 hours) and explained that he would not recommend doing our roof as it was 22 years old and we were better to spend the money on a new roof rather than cleaning it. He and Joe came out within a week and our house looks like new! I can’t believe how good the house looks — like I just painted it. Honest, professional and competent – wish I could give Platinum a higher rating than a “5”!. Absolutely would recommend them to anyone and will use them again and again myself